Privacy Policy
 

Last updated: September 27, 2026
 

Big North Barstool Co. respects your privacy. This policy explains how we collect, use, and share personal information when you visit our website, contact our team, apply to become a distributor, or place an order.
 

Information We Collect
 

Depending on how you interact with us, we may collect:

• Your name, business name, email address, and phone number.

• Billing and shipping addresses.

• Customer account and distributor application information.

• Order details, uploaded artwork, and messages you send us.

• Payment and transaction information when you make a purchase.

• Technical information such as your IP address, browser type, and website activity through cookies and similar technologies.
   

Please only provide personal information and artwork you are authorized to share.
 

How We Use Your Information
 

We use personal information to respond to inquiries, prepare quotes and proofs, process and fulfill orders, arrange shipping, manage customer and distributor accounts, and handle warranty claims.
 

We may also use information to maintain and improve our website, prevent fraud, and meet legal or recordkeeping obligations.
 

Where you have consented, or where otherwise permitted by law, we may send product updates and promotional emails. You can unsubscribe using the link in those messages or by contacting us. Necessary order and account communications may still be sent.
 

Wix and Other Service Providers
 

Our website is hosted on Wix. Information submitted through the website may be stored and processed through Wix’s services and those of its service providers.

We may also share information with providers that help us operate our business, such as payment processors, shipping carriers, and email or order-management services. We share information as needed to provide these services.

If online payments are offered, payment details are processed by the payment provider used at checkout.
 

Some providers may store or process information outside Alberta or Canada. Information processed in another country may be subject to that country’s laws and lawful access by its authorities. Contact us with questions about our providers or their handling of information outside Canada.
 

Cookies and Website Technologies
 

Our website uses cookies and similar technologies to support functions such as security, account access, and remembering preferences.
 

Depending on the features enabled on our site, additional technologies may be used for analytics or marketing. Where required, we will request consent before using non-essential technologies.
 

You can manage cookies through your browser and, where available, our website’s cookie settings. Disabling some cookies may affect website functionality.
 

When Else We May Share Information
 

We may disclose information where required or permitted by law, including to respond to lawful requests or protect against fraud and unauthorized activity.
 

Keeping Information Secure
 

We use reasonable safeguards appropriate to the sensitivity of the information to protect it against unauthorized access, use, disclosure, or loss. No online transmission or storage system is completely secure.
 

How Long We Keep Information
 

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing warranty support, maintaining required business records, and meeting legal obligations. When it is no longer needed, we take reasonable steps to securely delete or anonymize it.
 

Your Privacy Choices
 

You may contact us to request access to your personal information, correct inaccurate information, or withdraw consent for certain uses, subject to legal and contractual restrictions.

You may also request deletion of information we no longer need to retain. We may need to verify your identity before acting on a request. If we cannot fulfill a request, we will explain why.
 

Changes to This Policy
 

We may update this policy as our business or website changes. The latest version will be posted on this page with an updated date. Where required, we will provide additional notice or obtain consent for new uses of your information.

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Contact Us

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For privacy questions, concerns, or requests, please contact our team.

Email: orders@bignorthbarstools.ca
Location: Manning, Alberta, Canada